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Privacy Policy

Last updated: August 26, 2026

Energonix Tech Solutions Limited ("Energonix," "we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy describes how we collect, use, store, and protect your personal information.

1. Information We Collect

We collect information you provide directly to us when you:

  • Submit a contact or assessment request form
  • Communicate with us via phone, email, or WhatsApp
  • Use our project tracking system
  • Engage with our services

This information may include your name, email address, phone number, property address, property type, and details about your energy requirements.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and service requests
  • Schedule and conduct energy assessments
  • Design and deliver solar energy solutions
  • Send project status updates and notifications
  • Improve our website and services
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Our installation team members who need it to deliver services
  • Equipment suppliers when necessary for warranty or service purposes
  • JPS and government agencies as required for grid connection and permits
  • Legal authorities when required by law

4. Data Security

We implement appropriate security measures to protect your personal information, including encrypted connections (SSL/TLS), secure password storage, and restricted access controls. However, no method of electronic transmission or storage is 100% secure.

5. Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic. You can control cookie preferences through your browser settings or our cookie consent banner. We use:

  • Essential cookies: Required for the website to function (session management)
  • Analytics cookies: Help us understand how visitors interact with our site (Google Analytics)

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfil the purposes described in this policy. Project records are retained for the duration of equipment warranties (up to 25 years) to provide ongoing support.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal retention requirements)
  • Withdraw consent for marketing communications

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

  • Email: [email protected]
  • Phone: +1 (876) 361-8902
  • WhatsApp: Message us

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website and services after changes constitutes acceptance of the updated policy.